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For Lee County Utilities, Customer Self Service Means Happier Customers Both On and Offline

Moving to a fully hosted and managed solution has huge benefits. With the hosting and managing services that Vertex provides, utilities can shift their focus from software and infrastructure maintenance to where it really belongs: the customer.

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Michelle Gillum

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For Lee County Utilities, Customer Self Service Means Happier Customers Both On and Offline

Moving to a fully hosted and managed solution has huge benefits. With the hosting and managing services that Vertex provides, utilities can shift their focus from software and infrastructure maintenance to where it really belongs: the customer.

Continue Reading

3-Pronged Approach to Cloud Utility Management Provided Faster Implementation With a $22M Savings Over 7 Years

In a recent webinar hosted by Cloud for Utilities, DC Water's Assistant General Manager and CIO Thomas Kuczynski and Vertex's Director of Application Services Chaidan Lekchaum explained how DC Water upgraded its aging, cumbersome customer experience platform in record time and will save $22 million over a 7-year operating cycle.

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